{"id":3309,"date":"2026-05-21T11:04:43","date_gmt":"2026-05-21T15:04:43","guid":{"rendered":"https:\/\/denray.ca\/f-a-q\/"},"modified":"2026-05-28T11:34:31","modified_gmt":"2026-05-28T15:34:31","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/denray.ca\/en\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"

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Do you have
a question?<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”|600|||||||” text_font_size=”1.2em” custom_margin=”||37px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Contact us so that we can respond to you.<\/span><\/p>\n

[\/et_pb_text][et_pb_contact_form captcha=”off” email=”vente@denray.ca” custom_message=”You have received a new message from your web form.||et_pb_line_break_holder||||et_pb_line_break_holder||\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014||et_pb_line_break_holder||||et_pb_line_break_holder||Message content:||et_pb_line_break_holder||||et_pb_line_break_holder||Last Name: %%name%%||et_pb_line_break_holder||First Name: %%surname%%||et_pb_line_break_holder||||et_pb_line_break_holder||Email: %%email%%||et_pb_line_break_holder||||et_pb_line_break_holder||Subject: %%object%%||et_pb_line_break_holder||||et_pb_line_break_holder||Message:||et_pb_line_break_holder||%%message%%||et_pb_line_break_holder||||et_pb_line_break_holder||\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014||et_pb_line_break_holder||||et_pb_line_break_holder||This message was sent from your website's 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FREQUENTLY<\/span>
ASKED QUESTIONS<\/strong><\/h1>\n

[\/et_pb_text][et_pb_toggle title=” What is the maximum towing capacity with my Denray trailer hitch?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Do not exceed the weight limit suggested by the manufacturer (motorcycle and trailer). Each Denray trailer hitch has a maximum load capacity of 50 pounds (on the ball). The tongue weight must never exceed 10% of the trailer’s weight (including all its contents).<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Will the trailer hitch on my motorcycle need to be removed to replace the tire?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

No, under no circumstances will the trailer hitch interfere with the replacement of your motorcycle’s rear tire.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I install the trailer hitch myself?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Yes, more than half of our trailer hitches are shipped directly to customers so they can install their Denray hitch themselves. We include an installation diagram with the package. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What is the recommended tire pressure for my Denray trailer?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Between 28 lb and 32 lb of air pressure in the tires of all Denray trailers.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why is the Denray trailer tongue this length?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Development tests for Denray trailers have allowed us to conclude that this tongue length provides incomparable stability for our motorcycle trailers on the road. Additionally, it allows for a cooler to be placed on the tongue rather than inside, providing more space within the trailer. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do I need a motorcycle license to drive a three-wheeled motorcycle (trike)?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

In Quebec, it is possible to drive a three-wheeler with only an automobile driver’s license. However, you must complete a one-day training course offered by the SAAQ. <\/span>Click here<\/u><\/a> to access the SAAQ website.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” Is it possible to test drive a three-wheeled motorcycle (trike)?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Absolutely, it is possible to test one of our three-wheeler models available in-store, either on a closed circuit or on the road. We recommend contacting our sales department to ensure the availability of a test vehicle. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is a three-wheeled motorcycle (trike) difficult to drive?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Thanks to the three-wheeler’s independent suspension and modified rake angle, the ride is very smooth and stable. It is important to be able to test drive a three-wheeled motorcycle before making a final choice on which model to purchase. Contact our sales department to ensure the availability of a test vehicle. <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” Does Denray offer mechanical services during the installation of the trailer hitch?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Yes, it is possible to schedule an appointment for the installation of your trailer hitch and perform various mechanical tasks on your motorcycle at the same time.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” Do I need to make an appointment for my motorcycle's maintenance?” open_toggle_text_color=”#FFB601″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#333333″ toggle_icon=”P||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#333333″ open_toggle_icon=”O||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#333333″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”1em” body_font_size=”1em” background_color=”#FFFFFF” custom_margin=”10px||10px||true|false” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” icon_color__hover=”#FFB601″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_icon_color__hover_enabled=”on|hover” open_icon_color__hover=”#FFB601″ open_toggle_text_color__hover_enabled=”on|desktop” open_toggle_text_color__hover=”#FFB601″]<\/p>\n

Our mechanical department is staffed by three (3) experienced technicians. To better plan the schedule, it is important to make an appointment for your motorcycle’s maintenance. In the event of a major mechanical breakdown, we offer motorcycle transport at a very affordable cost. <\/span><\/p>\n

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Do you havea question?Contact us so that we can respond to you.FREQUENTLYASKED QUESTIONSDo not exceed the weight limit suggested by the manufacturer (motorcycle and trailer). Each Denray trailer hitch has a maximum load capacity of 50 pounds (on the ball). The tongue weight must never exceed 10% of the trailer’s weight (including all its contents).No, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/pages\/3309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/comments?post=3309"}],"version-history":[{"count":15,"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/pages\/3309\/revisions"}],"predecessor-version":[{"id":4396,"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/pages\/3309\/revisions\/4396"}],"wp:attachment":[{"href":"https:\/\/denray.ca\/en\/wp-json\/wp\/v2\/media?parent=3309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}